Call Us : +1-844-305-6556

Gmail Tech Support

GMAIL LOGIN PROBLEM

In this era, everyone is being habitual of the internet or we can Google. Every person uses the services of Google either it is gmailed youtube or play store. Gmail has been announced in April 2004 as a beta release. Later Gmail provides a java based app for Gmail on mobile phones to access the Gmail.

Now Gmail becomes one of the top email service providers. As per the study, in June 2012 Gmail has 425 million active users globally and now in July 2017 Gmail has crossed 1.2 billion active users.

As we know Gmail is a big platform and everyone uses it on daily basis for their personal commercial use. But there are some issues which have been occurred while people sign in. Sometimes it might happen that people forgot their login details and still want to log in.

That’s why we are providing here some list of problems or issues that people facing at the time of login. And provide the solutions of that issue.

You forgot your password.

The user opens their Gmail account and then enter the Gmail address. They think that they forgot the password. Users can try to guess the password also. If this method did not work then you have to recover your account. You can follow these steps to get back your Gmail account and create a new password.

  • Open Gmail and click on forgot the password or Go to password recovery page.
  • Type your Gmail address and click Next.the password recovery page
  • Enter the last password that you remember and click Next.Enter the last password you remember
  • If you forgot your last password then click Try another way.
  • Now you will Get a verification code on your phoneClick on Try another way
  1. Via callGoogle is calling
  2. Via SMS6-digit verification code
  • If you have not associated your phone with your account then click I don’t have my phone
  • Now you will Get a verification code on your associated email.secondary email address for Gmail account recovery
  • If you have not associated email then click Try another way.
  • Enter the month and year in the text field when you created the Gmail account.Enter the month and year when you created the Gmail account
  • If you forgot month and year then again click Try another way.
  • Now enter another email on which you want to contact with Gmail.We need some time to review your request

After answering these questions reset your password if prompted and select a strong password that you never used before. Once you set up your password you can log into your account and secure your account.

You forgot your username or email Id you use to sign in.

This happens when people try to login to Gmail and forgot their username and email both. People can try to best guess. If they fail then it will be recover by following these steps. To recover your account you have to know:

  1. Phone number or recovery email of the account.
  2. Full name on your account

Follow the steps for recovery.

  1. Open google account recovery page.
  2. Without entering anything in the Username and Password fields, click on Forgot Password.
  3. You will be directed to a page where you have to enter your email, phone number or username.
  4. If you linked a phone number or email to your Gmail account, you can request a verification code sent in a text message or on your email. you can also enter the month and year of your google account creation.
  5. If you forgot your email address or phone number and don’t remember month and year, you may still be able to find your username by putting any other email to contact with Gmail support.
  6. You’ll see a list of usernames that match.

If you don’t see your username

  • Try other phone numbers or recovery email addresses you might have used.
  • There might have been a typing mistake in your username when you created your account.

You Remember your username and password, but you can’t sign in.

You get an error message.

Type of errors occur:

  • Username or password is wrong, invalid, or unrecognized

If you see an error of username and password is wrong or invalid then

  1. Cross check your username and password spelling
  2. Check that you have entered your full email address or not

If your username and password are correct then refresh your browser and try to sign in.

If you are getting the same error then recover your account. Reset your password with a strong password which you will never use.

  • Cookies are turned off

If your browser cookies are turned off then make sure turned it on and then try to sign in again.

If you’re still facing the same problem then follow these steps:

  1. Open a new browser window.
  2. Clear your browser’s cache and cookies.
  3. Change your browser’s privacy settings.
  • The account is suspended or disabled

If you can’t sign in it may be happening because you have been disabled. In this case, you will get an email or text message from Google that your account has been disabled. You can restore back your account by using these steps:

  1. Login to your Gmail on a browser, like Chrome.
  2. Select Try to restore.
  3. Follow the instructions.

If you are still not getting back your account then you can fill out the form to restore your account.

The page is refreshing.

If your page is refreshing it means you are using an outdated version of your browser. Update your browser and log in again.

If you are still facing the same issue then make sure your browser cookies are turned on.

  1. Open a new browser window.
  2. Clear your browser’s cache and cookies.
  3. Change your browser’s privacy settings.

You are unable to sign in to a device or app.

For sign in to google account by a device or apps, you have to enter an app password if you had set up 2 step verification feature with your account.
You have to create different app password for each device or apps you used for your Gmail account.

If you facing problem in using an App Password on your phone:

  1. Open your phone’s browser, go to this link DisplayUnlockCaptcha .
  2. Enter your username and password, then enter the captcha.
  3. Now return back to the app you’re trying to access and enter your App Password.

Your Account Has Been Hacked.

This issue occurs when someone has stolen your login details and change your email address, phone, username and password. It means your account has been hacked. And if you find any suspicious activity in your account it also means you are hacked. You can follow these steps to get back your account. You have to answer some questions on the account recovery page.

  1. Open Google Account Recovery or click on Forgot Password.
  2. Select Forgot Email.
  3. Select “I don’t have a phone”
  4. It will redirect you to another link.
  5. Now you have to answer some questions which you have set up at time of creating your account.
  6. If you provide satisfactory answers to google then you can reset your password again.

After following these steps change your password with a strong password which will never be used to this account.

Use this page for account recovery if:

  • Someone changed your account details, such as your recovery phone number or email
  • Someone deleted your account
  • You are not able to sign in for another reason.

Secure your account

To prevent hacking again secure your account. Add your recovery phone number and email address to recover your account in future and also turn on the 2 step verification. Secure your account by using these given steps.

  1. Open a Google account page.Open the Google Account page.
  2. Click Sign In & Security.Sign-in & security
  3. Add recovery phone and email to get back your account easily.Add recovery phone no. and email
  4. Turn on 2-Step Verification to make your account more secure.Turn on 2-Step Verification
  5. Check your filters and forwarding setting. Make sure you never used any forwarded email address that you don’t have access.

Gmail login problem with 2-Step Verification.

You are unable to sign in to your device or application, like Outlook.

For sign in to google account by a device or apps, you have to enter an app password if you had set up 2 step verification feature with your account. For example, if you use outlook and you also use your google account on your android phone then you have to create two App Passwords. It takes only a few minutes to set up on each device.

App passwords aren’t working.

If you are trying to use your app password on the non-browser application then make sure that you have entered it correctly.

If you are still facing the same problem then go to the next step.

  1. Open your phone’s browser, go to this link DisplayUnlockCaptcha .
  2. Enter your username and password, then enter the captcha.
  3. Now return back to the app you’re trying to access and enter your App Password.

You did not get verification code by text or phone call.

When you send a verification to your phone and didn’t receive it then check your service plan and mobile device support text message delivery. Delivery speed depends on location so it may vary to a different location. If your text message delivery is slow then try to use phone call option.

If you still do not receive code then you can go for another way. You can use backup codes to sign in. It’s the easiest way to sign in and takes a few minutes to reset.

Codes from texts or phone calls aren’t working.

It can happen that may be you requested more than one code at a time. It takes time to arrive at the latest code on your phone. So wait for the latest code because the only recent code is can work and then enter it into the text field.

If you still cannot receive the code then check your service plan and mobile device support text message delivery. If you cannot answer the verification call keep in mind that a voicemail with verification code has been sent to your voicemail box.

Gmail Login Problem With A Code By Text Or Your Phone is Lost.

When you set up a 2 step verification and you try to log in, a verification code has been sent to your phone to verify yourself. If you have Gmail login problem with this verification code then you have to recover your account. Follow the given steps to get back your account.

  • Open Gmail and Enter your login details.
  • Now you can see 2 step verification window if prompted and click on More Options.2 step verification windowclick on More Options
  • Now prompted Try another way to sign in and click on Get Help.click on Get Help
  • It will take at least 2 days to get back into your account.It will take at least 2 days to get back into your account
  1. Wait until you can use your phone: If your phone is out of battery or simply out of your reach, wait until you get it back and try signing in again.
  2. Use a registered computer: Sign in from a computer where you previously chose not to be asked for a verification code.
  • If you want google help then click on Request Google’s help.click on Request Google's help
  • Now enter your phone number and click Next.enter your phone number
  • If you don’t have a phone then click on Try another way.
  • Enter the month and year in the text field when you created the Gmail account.Enter the month and year
  • If you forgot month and year then again click Try another way.
  • Now you will Get a verification code on your associated email.Now you will Get a verification code on mail
  • If you have not associated email then click Try another way.
  • Now enter another email on which you want to contact with Gmail.Now enter an another email on which you want to contact with gmail

You Do Not Meet Age Requirements

If you are less than 13 years old you can’t create a  Gmail account. When you enter your real birthday and you are under then you will see an error message that “Google could not create your account”. You must meet the age requirement of google if you want to create an account.

Google never collect personal information from kids under 13 because it violates the children’s online privacy protection act’s rule. That’s why google prevent children to create an account.

Google does not provide any way to edit your birthday and also if you try to edit your birthday or show your birthday is incorrect (under 13) then google delete your account. If your account is deleted and you want to get back then you have to prove that you are above 13. You have to provide some verification details. Google will provide two ways to confirm the age:

  • Send a signed form through mail or fax with a photocopy of your government-issued ID which shows your date of birth.
  • You have to Perform a small transaction on a valid credit card.

Why Accounts Are Disabled

If anyone does not follow the google policies then google disable their account. Here are some common reasons that why google accounts are disabled.

  • Malware, phishing & other harmful activities
  • Account hacking or hijacking
  • Use of multiple accounts for abuse
  • Spamming
  • Child exploitation
  • Creating a false identity to deceive people
  • Terrorist content
  • High call volumes
  • Automatic calls or messages
  • Breaking product policies

Gmail Login issues with solutions

1. Using the wrong username:

Whenever you entered your user id in the username section and can not sign into Google account on android phone or desktop dashboard follow. First of all, check your user id and enter proper with your valid user id like the symbol, number, etc. If you are forgotten your Gmail username and password both then you should recover your Gmail account, before using recovery option make sure you have phone number or recovery email as well.

2.Entered incorrect password:

A user entering the wrong password. In this case, the user either forgot Gmail password or type mistake from the user end and avoid them. Make sure, whatever you are trying to enter into the password section, it is correct or not.

3. Slow Internet connection is also affecting Login your Gmail account:

Either Your device proper not connected to internet or data signal sending rate is the week. It can be a problem and issues can be face to Gmail sign in. When you get the association isn’t a non-public message when clicking on a sign in on the button on Gmail. This drawback is associated with the proxy server or security settings.

In this case, you wish to disable the proxy settings, firewall, and antivirus similarly. when disabled all these things, you ought to attempt to log in once more. I’m sure; you’ll be ready to log in to your Google account once more.

 4. Browser issue can be also the reason for Sign-in your account:

This is the most common problem if you facing this type of problems. You need to check your browser is supported by Gmail are not, go to your Browser history and clear cache, cookies, and also delete temp file from your computer.

5.Check incoming server settings:

Sometimes user unable to access their Gmail account because it goes to under maintenance from the server side. For this reason server temporary stop service of Gmail account but after some time it will start to work.

Here are the small print concerning the incoming & outgoing mail server:

  • IMAP server address- imap.gmail.com
  • POP3 Server address- pop.gmail.com
  • SMTP server address- smtp.gmail.com

How you can contact us

If you have any issues or not understood all of this information. Or Wants to know more about Gmail login problem. You have to contact Gmail customer support team they will listen to your query and provide you with a better assistant. I hope it will be helpful to you.